Reviews for Dulles Glass & Mirror products can be submitted in 3 ways: following a product purchase, post to an online search engine listing, or through a 3rd party service.
Following a product purchase, an email will be sent to the customer once representatives at Dulles Glass & Mirror have received verification of delivery. In the email, the purchaser will be given the option to submit a review of the custom product received. A link back to the submission page will also be included. These reviews are verified, as they have come directly from customers known to have received a product from Dulles Glass & Mirror. The reviews however, are presented exactly as written by the reviewer; Dulles Glass & Mirror makes no grammatical or other changes to the evaluation.
A post to an online search engine listing can be done by searching for Dulles Glass & Mirror through an internet search engine. Once the business listing is brought up, reviews can be submitted and performance rated. Reviews submitted through other online sites are also visible on the search engine business listing. These evaluations and ratings are provided as a free service by these sites and Dulles Glass & Mirror has no hand in the process. Reviews submitted through an online source are not verified as proof of purchase is not required before submission.
3rd party services, such as Angie's list, Insider Pages or Facebook are online websites completely devoted to member reviews of many different organizations across a variety of industries. Usually the companies listed in these repositories have been through some sort of verification, if only to make sure the company actually exists. Members pay to access the reviews, and in return the 3rd party offers perks such as complaint resolution. On some of these sites, the original business is invited to refute or explain a claim of unsatisfactory service. Again, the reviews cannot be completely verified as there is no proof of purchase, but many of these 3rd party sites offer certification that reviews have come from actual reviewers and not the company and/or competitors.
Below are some real reviews we received.
Custom beveled mirror ordered for an antique etagere restoration project. The mirror arrived quickly, was well packaged and fit perfectly. I highly recommend Dulles Glass and Mirror for any glass needs, especially custom work.
Our experience with Dulles Glass and Mirror was a great one! The online ordering was an easy and efficient process. We received the mirror rather quickly and it was packaged very well! We are extremely happy with this purchase!!
Service was outstanding and the job was done in a timely fashion... I highly recommend Dulles Glass & Mirror these folks are fantastic!!!
I am thrilled with your service and product. I live in NYC and called several area glass companies and was told that the exact same piece of glass would cost me 3 times what you quoted and that it would cost $50 for delivery. Granted I paid a hefty price for delivery but still saved $300. If I had lived in your area I would have saved about $500. The glass piece was perfect and customer service great. Thanks
I just finished inspecting the 4 glass cabinet door inserts along with the 48 inch glass shelf I bought. Everything was cut and finished perfectly to size. Quick shipping!! Great job, I will absolutely use you guys again.
After ordering glass shelves from Dulles, they got broke by the carrier! This was due solely to mishandleing by the carrier and not Dulles Glass! The manager contacted me personally and even had my shelves delivered "Saturday Delivery"....I have been a business owner for over 30 years and have never done business with a finer group! They do what they say they will do!! What more can one ask? I look forward to doing business with them again in the near future!